Healthcare Front Desk Receptionist - Welcoming & Organized

Shine Bright Care; Wasilla (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Shine Bright Care, LLC in Wasilla, AK is seeking a receptionist to greet visitors, answer inquiries, and direct them appropriately. You will manage phone etiquette, basic computer tasks, and HIPAA compliance while supporting staff and clients in a caring, courteous manner.

Responsibilities include handling visitors, directing staff, processing timesheets, maintaining security, operating the front desk phone, and keeping the lobby clean.

Qualifications

• High school diploma or equivalent and at least two years as receptionist or in a related office/medical scheduling role.
• Strong telephone etiquette, accurate documentation, and HIPAA awareness.

Responsibilities

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Receive Weekly Timesheets and Review for accuracy and completeness.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Housekeeping Duties: ensuring refreshment items are stocked, bathroom, and lobby is clean.

Skills

Telephone Skills

Problem Solving

Attention to Detail

Verbal Communication

Microsoft Office Skills

Interpersonal Skills

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Supply Management

Education

High School Diploma or Equivalency

Tools

Microsoft Office Suite

Job description

Shine Bright Care, LLC in Wasilla, AK is seeking a receptionist to greet visitors, answer inquiries, and direct them appropriately. You will manage phone etiquette, basic computer tasks, and HIPAA compliance while supporting staff and clients in a caring, courteous manner.

Responsibilities include handling visitors, directing staff, processing timesheets, maintaining security, operating the front desk phone, and keeping the lobby clean.