Patient Services & Eligibility Specialist

Harnett County; Lillington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Harnett County Health Department is seeking a Processing Assistant IV to perform complex administrative, registration, eligibility determination, billing, records management and customer service tasks for our clinical programs.

You will serve as a primary contact for patients and the public, conduct financial interviews, verify information, schedule appointments, collect fees, maintain records, and ensure compliance with applicable policies and regulations.

Qualifications

• Graduation from high school or equivalently qualified experience.
• Two years of office assistant/secretarial experience or equivalent combination of training and experience.

Responsibilities

• Process registration and eligibility documentation for clinical services.
• Maintain patient records in EMR/NCIR and ensure accuracy.
• Schedule appointments and assist with billing and payments.
• Answer inquiries and provide information about Health Department programs and eligibility.

Skills

Customer service

Data entry

Billing

Records management

Communication

Education

High school diploma

Tools

Electronic Medical Records (EMR)

NCIR

Job description

Harnett County Health Department is seeking a Processing Assistant IV to perform complex administrative, registration, eligibility determination, billing, records management and customer service tasks for our clinical programs.

You will serve as a primary contact for patients and the public, conduct financial interviews, verify information, schedule appointments, collect fees, maintain records, and ensure compliance with applicable policies and regulations.