Public Health Services Assistant: Eligibility & Care

Tennessee Department of Health; Afton (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Tennessee Department of Health in Tennessee is seeking a detail‑oriented support specialist to handle patient registration, scheduling, checkout, and related clerical duties within a public health setting.

You will coordinate with insurance and eligibility processes, process payments, and enter data into EMR and other health management systems while maintaining confidentiality and providing courteous service to clients.

Qualifications

• High school diploma or equivalent required.
• At least two years of full-time customer service or clerical experience.
• Healthcare office experience preferred.
• Ability to handle sensitive information and maintain confidentiality.

Responsibilities

• Assist with patient registration and scheduling.
• Handle patient checkout and fee collection.
• Process accounts reconciliation and deposits.
• Assist with insurance eligibility determination.
• Disburse WIC vouchers and support program services.
• Maintain and process vital records.
• Coordinate TennCare enrollment.
• Enter data into health department MIS and EMR systems.

Skills

Customer service

Clerical skills

Data entry

Education

High school diploma or equivalent

Tools

EMR systems

Billing software

Job description

Tennessee Department of Health in Tennessee is seeking a detail‑oriented support specialist to handle patient registration, scheduling, checkout, and related clerical duties within a public health setting.

You will coordinate with insurance and eligibility processes, process payments, and enter data into EMR and other health management systems while maintaining confidentiality and providing courteous service to clients.