Patient Financial Services Specialist

Adult Correction; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

North Carolina Department of Health and Human Services seeks an Administrative Specialist I to verify patient insurance benefits and assist with authorizations. You will input data into EPIC EHR and manage patient accounts during their stay, while helping arrange payment plans and respond to insurance questions.

The role requires strong communication, attention to detail, and familiarity with medical billing terminology.

Qualifications

• Knowledge of medical and allied health sciences for insurance authorizations.
• Ability to compose and proofread correspondence with correct grammar and terminology.
• Ability to learn and independently apply laws and departmental rules and regulations covering programs.

Responsibilities

• Verify patients' Commercial Insurance, Medicare, and Medicaid benefits and assist in submitting authorizations.
• Enter patient information into Epic EHR and monitor/update accounts through stay.
• Assist in establishing payment agreements and answer questions concerning insurance or financial files.
• Work onsite Monday–Friday from 8:00 AM–5:00 PM.

Skills

Medical insurance knowledge

Communication skills

Grammar and documentation

Regulatory awareness

Tools

EPIC EHR

Job description

North Carolina Department of Health and Human Services seeks an Administrative Specialist I to verify patient insurance benefits and assist with authorizations. You will input data into EPIC EHR and manage patient accounts during their stay, while helping arrange payment plans and respond to insurance questions.

The role requires strong communication, attention to detail, and familiarity with medical billing terminology.