Patient Services & Education Specialist

Lincare; Mexico (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Lincare is seeking a customer service representative to communicate with customers to answer questions, resolve problems, determine ongoing and additional product/service needs, and support compliance to physician direction.

Responsibilities include inbound and outbound calls, assessing customer needs, updating demographic information, entering orders in the computerized system, educating customers about products/services, and documenting calls in the record-keeping system.

Job description

Lincare is seeking a customer service representative to communicate with customers to answer questions, resolve problems, determine ongoing and additional product/service needs, and support compliance to physician direction.

Responsibilities include inbound and outbound calls, assessing customer needs, updating demographic information, entering orders in the computerized system, educating customers about products/services, and documenting calls in the record-keeping system.