Patient Care & Education Specialist

Lincare-085e31c; Gainesville (GA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Training opportunities

Medical benefits

Paid time off

Retirement plan

Tuition reimbursement

Employee discounts

Referral program

Job summary

Lincare seeks an employee to communicate with customers, answer questions, resolve problems, and support physician-directed care. The role includes outbound/inbound calls, education on products and services, and ensuring accurate record keeping.

Responsibilities include documenting calls, entering orders, and updating patient demographics, with opportunities for training and advancement in a healthcare-focused environment.

Qualifications

• High School Diploma or GED; 0–3 months related experience or training.
• Computer entry required.
• Must meet licensing requirements for location.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in records.

Skills

Effective communication

Training others

Data entry

Education

High School Diploma or GED

Tools

Computerized record keeping system

Job description

Lincare seeks an employee to communicate with customers, answer questions, resolve problems, and support physician-directed care. The role includes outbound/inbound calls, education on products and services, and ensuring accurate record keeping.

Responsibilities include documenting calls, entering orders, and updating patient demographics, with opportunities for training and advancement in a healthcare-focused environment.