Patient Services Coordinator — Welcoming Clinic Ops Pro

Advent; Maple Grove (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO 16+ days

Health, dental, and vision

401k match

Life insurance

Regular business hours

Job summary

Advent in Maple Grove, MN is seeking a Patient Services Representative to welcome patients and manage their first impression and journey through the clinic. You will check in patients, coordinate sleep study devices, and verify insurance details using our EHR system.

Join a full-time 32-hour flex role with consistent daytime hours, Monday to Friday. You’ll work at our Maple Grove location with occasional support at Blaine, contributing to a patient-first experience and accurate administrative

Qualifications

• Experience handling patient interactions and scheduling is required.
• Familiarity with insurance processes and billing is preferred.
• Proven ability to multitask accurately in a fast-paced clinic environment.

Responsibilities

• Greet patients and check them in using the EHR system.
• Coordinate and order sleep study devices as needed.
• Review schedules to confirm insurance and patient documentation.
• Schedule appointments and manage patient flow for a smooth clinic experience.
• Answer incoming calls and provide overflow support to the call center.
• Open and close the clinic following established protocols.
• Process payments and support daily clinic operations.
• Order medical supplies and pharmaceuticals as needed.

Skills

Time management

Insurance experience

Customer service

MS Office & EHR

Attention to detail

Problem-solving

Teamwork

Driver license

Tools

Electronic Health Records

Job description

Advent in Maple Grove, MN is seeking a Patient Services Representative to welcome patients and manage their first impression and journey through the clinic. You will check in patients, coordinate sleep study devices, and verify insurance details using our EHR system.

Join a full-time 32-hour flex role with consistent daytime hours, Monday to Friday. You’ll work at our Maple Grove location with occasional support at Blaine, contributing to a patient-first experience and accurate administrative