Patient Services Coordinator - Medical Reception Scheduling

Fairview Health Services; Maplewood (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

HSA

Dental insurance

Vision insurance

403b

PTO

Shift Differentials

CE credits

Job summary

Fairview Maplewood Clinics and Specialty Center is hiring a Patient Services Coordinator to join the rehab team in Maplewood. The PSC will handle calls, scheduling, check-in, and clerical tasks in a patient-facing environment.

The role requires excellent customer service and communication skills, computer literacy, and ability to maintain a clean, welcoming space. Full benefits and a supportive, educational culture are provided.

Qualifications

• Customer service and communication skills required.
• Proficiency with computers and standard office software.
• Familiarity with scheduling, records, and clerical tasks.

Responsibilities

• Complete scheduling functions.
• Provide excellent customer service.
• Create accurate schedules and related reports.
• Update schedules and inform staff of changes.
• Resolve scheduling conflicts with involved parties.
• Scan documents into patient records.
• Notify patients of changes and offer alternatives.
• Handle clerical and reception duties.
• Answer and screen telephone calls.
• Process mail and messages.
• Prepare new patient packets.
• Tally and pull data.

Skills

Customer service

Communication

Computers

Office procedures

Tools

MS Office

Job description

Fairview Maplewood Clinics and Specialty Center is hiring a Patient Services Coordinator to join the rehab team in Maplewood. The PSC will handle calls, scheduling, check-in, and clerical tasks in a patient-facing environment.

The role requires excellent customer service and communication skills, computer literacy, and ability to maintain a clean, welcoming space. Full benefits and a supportive, educational culture are provided.