Patient Services Coordinator – Unit Admin & Records

GBMC HealthCare; Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare is seeking a dedicated unit secretary to provide secretarial support on the assigned nursing unit in Baltimore. The role includes maintaining patient and unit records, handling receptionist duties, coordinating with other departments, and assisting with discharge phone calls to gather feedback on the stay.

Education requirements include a high school diploma or equivalent, with familiarity in medical terminology to transcribe physician orders.

Qualifications

• High school diploma or equivalent required.
• Familiarity with medical terminology normally acquired through completion of a medical terminology course to be able to transcribe physician orders.
• 6 months of experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Maintains accurate and complete patient medical records and unit statistics.
• Acts as unit receptionist for hospital personnel, patients and visitors.
• Maintains equipment and supply inventories and ensures adequate supplies.
• Assists with limited patient care duties as directed by nursing personnel.
• Performs discharge phone calls to patients to solicit feedback on their hospital stay.

Skills

Oral communication

Written communication

Medical terminology

Reading forms

Math skills

Computerized order entry

Keyboard proficiency

Multitasking

Work under stress

Medication safety

Education

High school diploma or equivalent

Tools

Computerized order entry software

Keyboard

Job description

GBMC HealthCare is seeking a dedicated unit secretary to provide secretarial support on the assigned nursing unit in Baltimore. The role includes maintaining patient and unit records, handling receptionist duties, coordinating with other departments, and assisting with discharge phone calls to gather feedback on the stay.

Education requirements include a high school diploma or equivalent, with familiarity in medical terminology to transcribe physician orders.