Healthcare Program Support Specialist

GBMC HealthCare; Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare in Baltimore, MD seeks a patient-care focused secretarial assistant under direct supervision to support administrative needs while complying with regulatory policies.

The role requires 1 year of related experience, basic medical terminology, and strong data entry and proofreading skills. You will prioritize duties, handle calls, greet visitors, and assist in coordinating patient referrals.

Qualifications

• 1 year of secretarial/administrative experience.
• Ability to read, write and edit routine correspondence.
• Proficient typing and data entry skills.

Responsibilities

• Provides secretarial support, prepares correspondence and reports, and performs data entry as assigned.
• Acts as receptionist for the assigned area, answers incoming calls, greets visitors and directs them to the appropriate team member.
• Responds to customer service requests regarding patients, families, payers, referral sources, vendors, etc.
• Develops and maintains record keeping and filing systems following program protocols.
• Coordinates new patient referrals and associated paperwork.

Skills

Medical terminology

Computer skills

Proofreading

Typing & data entry

Prioritization

Job description

GBMC HealthCare in Baltimore, MD seeks a patient-care focused secretarial assistant under direct supervision to support administrative needs while complying with regulatory policies.

The role requires 1 year of related experience, basic medical terminology, and strong data entry and proofreading skills. You will prioritize duties, handle calls, greet visitors, and assist in coordinating patient referrals.