Hospital Unit Secretary — Records & Front Desk Support

Greater Baltimore Medical Center (GBMC); Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare is seeking a unit secretary to provide secretarial support on the nursing unit. The role includes maintaining patient records, answering calls, coordinating with other departments, and assisting with basic patient care tasks as needed.

The position requires a high school diploma and familiarity with medical terminology. Candidates should be capable of handling multiple tasks, working under stress, and maintaining accuracy in documentation.

Qualifications

• Maintains patient and unit records and handles receptionist duties.
• Follows policies to ensure confidentiality and accurate documentation.
• Transcribes physician orders and assists with discharge calls.

Responsibilities

• Maintains accurate and complete patient records.
• Acts as unit receptionist and coordinates with departments.
• Maintains unit statistics, charges, and logs.
• Helps with basic patient care tasks as directed by nursing staff.
• Performs discharge follow-ups via phone calls.

Skills

Oral communication

Written communication

Medical terminology

Data entry

Multitasking

Attention to detail

Customer service

Education

High school diploma or equivalent

Medical terminology course

Tools

Computerized order entry system

Job description

GBMC HealthCare is seeking a unit secretary to provide secretarial support on the nursing unit. The role includes maintaining patient records, answering calls, coordinating with other departments, and assisting with basic patient care tasks as needed.

The position requires a high school diploma and familiarity with medical terminology. Candidates should be capable of handling multiple tasks, working under stress, and maintaining accuracy in documentation.