Patient Services Coordinator/UKHC

UK HealthCare; Lexington (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

UK HealthCare in Lexington, KY is seeking a Patient Services Coordinator to manage coordinating patient services, gather medical records, perform scanning, coordinate referrals, and schedule multiple appointments. You will answer phone calls and support multidisciplinary teams.

The ideal candidate has strong interpersonal communication, familiarity with medical terminology, and prior healthcare customer service experience.

Qualifications

• Strong interpersonal communication and ability to work within a multidisciplinary team.
• Knowledge or familiarity with medical terminology is preferred.
• Customer service experience in healthcare is preferred.

Responsibilities

• Coordinate patient services including gathering medical records and scanning.
• Make referrals to other healthcare facilities as needed.
• Coordinate and schedule multiple appointments.
• Answer phone calls and provide frontline support.

Skills

Interpersonal communication

Team collaboration

Customer service in healthcare

Medical terminology knowledge

Job description

This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.