Patient Services Coordinator/UKHC

Inside Higher Ed; Lexington (KY); On-site; USD 24,108 - 37,622; Full time

Job summary

A healthcare organization in Lexington, KY is seeking a Patient Services Coordinator to manage patient services, including scheduling appointments and handling medical records. The ideal candidate will have 5 years of experience and strong customer service skills, with a high school diploma required. This full-time position offers a salary range of $17.50-27.31/hour with a focus on teamwork in a healthcare environment.

Qualifications

• 5 years of related experience required.
• Preferred at least 6 months in customer service, medical office, or care coordination.

Responsibilities

• Coordinate patient services including gathering medical records, scanning, referrals, scheduling multiple appointments, and answering calls.

Skills

MS Windows

EPIC

Telephone etiquette

Customer service

Education

High School Diploma

Job description

Join to apply for the Patient Services Coordinator/UKHC role at Inside Higher Ed

Working Title: Patient Services Coordinator/ OBGYN Oncology Clinic

Job Title: Patient Services Coordinator/UKHC

Requisition Number: RE51157

Department Name: M3030:Cancer Clinic Services

Work Location: Lexington, KY

Grade Level: 07

Salary Range: $17.50-27.31/hour

Type Of Position: Staff

Position Time Status: Full-Time

Required Education: HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience: 5 yrs

Required License/Registration/Certification: None

Physical Requirements: This position requires using a computer for a large portion of the day, repetitive motion (typing, using a computer mouse), and occasionally lifting/transporting objects up to 25 lbs.

Shift: Monday – Friday, Day Shift (other shifts as assigned)

Job Summary: This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.

Skills / Knowledge / Abilities: MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities?: No

Preferred Education/Experience: Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline To Apply: 09/18/2025

Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows federal and state nondiscrimination laws and provides equal opportunities for qualified persons in all aspects of institutional operations. It does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings, including a national background check and/or drug screen.

Responsibilities

• Coordinate patient services including gathering medical records, scanning, referrals, scheduling multiple appointments, and answering calls.

Qualifications

• Required Education: HS
• Required Related Experience: 5 yrs
• Preferred Education/Experience: At least 6 months in customer service, medical office, or care coordination
• Skills/Knowledge/Abilities: MS Windows, EPIC, Telephone etiquette, customer service

Job Function

• Health Care Provider

Industries

• Online Audio and Video Media

Note: This job posting includes information current at the time of posting. Responsibilities and requirements are subject to change.