Patient Services Coordinator - Surgery Center Front Desk

Freseniusmedicalcare; Cary (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Fresenius Medical Care seeks a Patient Services Coordinator to manage scheduling, pre-procedure communications, and EMR data entry. This role greets patients, collects insurance information, and initiates admissions while maintaining confidential medical and financial records.

The position supports front-end billing, insurance verification, and prior authorizations, ensuring smooth patient transportation when eligible and adherence to policies. Strong communication and multitasking are essential.

Qualifications

• 1–2 years’ related experience, preferably in a medical setting with insurance billing.
• Proficient in computers and Microsoft Office.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule and input all appointments in the scheduling module and manage pre-procedure activities.
• Greet patients and visitors and collect identification and insurance information to start admissions.
• Assemble and maintain confidential patient and financial records.
• Complete front-end billing processes and register information into the system.
• Perform insurance verification and prepare required prior authorizations.
• Assist with patient transportation when eligible.

Skills

Verbal & written communication

Multitasking

Adaptability

Education

High School Diploma

Associate degree or higher preferred

Tools

Microsoft Office

Job description

Fresenius Medical Care seeks a Patient Services Coordinator to manage scheduling, pre-procedure communications, and EMR data entry. This role greets patients, collects insurance information, and initiates admissions while maintaining confidential medical and financial records.

The position supports front-end billing, insurance verification, and prior authorizations, ensuring smooth patient transportation when eligible and adherence to policies. Strong communication and multitasking are essential.