Patient Services Coordinator: Streamline Care Access

PT Solutions Physical Therapy; Zionsville (IN); On-site; USD 37,000 - 42,000; Full time

Job summary

PT Solutions Physical Therapy in Carmel, Indiana is seeking a Patient Service Coordinator to serve as the vital link between patients, providers, and insurers. You will verify insurance, secure prior authorizations, coordinate referrals, and help schedules run smoothly.

This full-time role offers a weekday 8am–4:30pm schedule, competitive pay of $18–$20 per hour, and opportunities for growth within a nationwide physical therapy practice.

Qualifications

• Requires High School diploma or GED. Submission of diploma may be required for highest education level.
• 1-2 years of customer service experience, healthcare preferred.

Responsibilities

• Reconcile patient payments and units billed following HIPAA guidelines.
• Follow processes for Insurance Verification and benefits management.
• Obtain authorization and/or prior authorization.
• Oversee weekly and monthly reconciliation of charges.
• Maintain relationships with patients, providers, clinicians, and internal teams.

Skills

Customer service

Insurance verification

HIPAA compliance

Communication

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy in Carmel, Indiana is seeking a Patient Service Coordinator to serve as the vital link between patients, providers, and insurers. You will verify insurance, secure prior authorizations, coordinate referrals, and help schedules run smoothly.

This full-time role offers a weekday 8am–4:30pm schedule, competitive pay of $18–$20 per hour, and opportunities for growth within a nationwide physical therapy practice.