Patient Access & Insurance Coordinator

PT Solutions Physical Therapy; Carmel (IN); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Performance incentives

Professional development

Career progression

PTO & Sick Leave

Race entry reimbursement

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in Carmel, IN to bridge patients, providers, and insurers and ensure a seamless care journey.

Responsibilities include insurance verification, authorizations, scheduling, and patient communications, with a focus on accuracy and compassionate service. Roles offer growth, PTO, and incentive opportunities within a nationwide practice.

Qualifications

• 1-2 years of customer service experience (healthcare preferred).
• High School diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to verify benefits and coordinate authorizations.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow appropriate processes for Insurance Verification and/or benefits management.
• Obtain authorization and/or prior authorization.
• Over the counter collections and reconciliation of all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Skills

Customer service

Healthcare experience

HIPAA knowledge

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator in Carmel, IN to bridge patients, providers, and insurers and ensure a seamless care journey.

Responsibilities include insurance verification, authorizations, scheduling, and patient communications, with a focus on accuracy and compassionate service. Roles offer growth, PTO, and incentive opportunities within a nationwide practice.