Patient Services Coordinator — Growth, PTO & Impact

PT Solutions Physical Therapy; Zionsville (IN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Career progression

Paid Time Off

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Indiana seeks a Patient Service Coordinator to link patients, providers, and insurers, ensuring a seamless care journey. You will verify coverage, obtain prior authorizations, coordinate referrals, and optimize schedules.

The role emphasizes HIPAA-compliant processes, strong communication, and a pathway for growth within a nationwide physical therapy practice. Schedule is full-time, 8am–4:30pm, Monday–Friday, in Carmel.

Qualifications

• High School or GED required.
• 1–2 years of customer service experience; healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed following HIPAA guidelines.
• Verify insurance and benefits, obtain authorizations.
• Coordinate referrals and manage scheduling to ensure smooth patient flow.
• Maintain relationships with patients, providers, and internal departments.

Skills

Customer service

HIPAA compliance

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy in Indiana seeks a Patient Service Coordinator to link patients, providers, and insurers, ensuring a seamless care journey. You will verify coverage, obtain prior authorizations, coordinate referrals, and optimize schedules.

The role emphasizes HIPAA-compliant processes, strong communication, and a pathway for growth within a nationwide physical therapy practice. Schedule is full-time, 8am–4:30pm, Monday–Friday, in Carmel.