Patient Services Coordinator: Streamline Care Access

PT Solutions Physical Therapy; Williamsburg (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with match

Paid Time Off

Sick Leave / EIB

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Williamsburg, VA is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring the care journey is seamless and efficient.

You will verify insurance, obtain authorizations, coordinate referrals, reconcile payments, and help teammates keep schedules moving while delivering compassionate service. PT Solutions offers ongoing training, advancement opportunities, and a supportive culture with comprehensive benefits.

Qualifications

• High School diploma or GED (Submission of diploma for the highest level of education obtained will be required).
• 1-2 years of customer service experience (healthcare experience preferred).

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Skills

Customer service

HIPAA awareness

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy in Williamsburg, VA is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring the care journey is seamless and efficient.

You will verify insurance, obtain authorizations, coordinate referrals, reconcile payments, and help teammates keep schedules moving while delivering compassionate service. PT Solutions offers ongoing training, advancement opportunities, and a supportive culture with comprehensive benefits.