Patient Services Coordinator - Scheduling & Front Office

US Oncology Network-wide Career Opportunities; Littleton (CO); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Wellness program

Health savings account

Flexible spending accounts

401(k) retirement plan

Life insurance

Short-term disability

Long-term disability

Employee Assistance Program

Paid time off

Holiday pay

Tuition reimbursement

Critical illness insurance

Accident insurance

Job summary

Rocky Mountain Cancer Centers in Littleton is seeking an experienced Patient Service Coordinator to schedule patients, manage referrals, and handle front-desk duties in a busy oncology clinic. This full-time role supports clinicians by coordinating appointments and patient flow.

The position requires at least 3 years of medical office experience, strong communication, and proficiency with Windows-based programs (Outlook, Word, Excel).

Qualifications

• High School diploma or equivalent required.
• At least 3 years of office experience; medical office preferred.
• Excellent written and verbal communication; proficiency with computer systems.

Responsibilities

• Schedules new patients and return appointments per physician/office guidelines.
• Obtains and enters referrals, authorizations, and correspondence.
• Schedules outpatient appointments/testing and hospital admissions upon request.
• Obtains necessary pre-certification as required.
• Handles new patient referrals, gathers information, assigns account number, schedules.
• Collects co-pays, deductible and other out-of-pocket amounts at visit.
• Maintains scheduling book for physician meetings and satellite schedule.
• Handles incoming calls to schedule or reschedule appointments.
• Provides patients with appointment cards; documents no-shows and reschedules.
• Arranges for financial counseling as needed.
• Demonstrates patient confidentiality and follows front-office policies.
• Covers other front office functions as requested.

Skills

Excellent communication

Written communication

Verbal communication

Customer service

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Littleton is seeking an experienced Patient Service Coordinator to schedule patients, manage referrals, and handle front-desk duties in a busy oncology clinic. This full-time role supports clinicians by coordinating appointments and patient flow.

The position requires at least 3 years of medical office experience, strong communication, and proficiency with Windows-based programs (Outlook, Word, Excel).