Oncology Front Desk Scheduler & Patient Care Coordinator

US Oncology Network-wide Career Opportunities; Englewood (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Rocky Mountain Cancer Centers SE Division in Colorado seeks an experienced Patient Service Coordinator to schedule patient appointments, manage phone inquiries, and coordinate front-office activities across Aurora, Centennial, Englewood, and Littleton.

The role requires at least 3 years of office experience, strong communication skills, and proficiency with MS Office. Travel to multiple clinics is possible, with a competitive salary range and comprehensive benefits.

Qualifications

• High School diploma or equivalent required.
• At least 3 years of office experience, medical office preferred.
• Excellent communication skills, written and verbal.
• Proficiency with computer systems and MS Office applications.

Responsibilities

• Schedules returning and treatment appointments in the computer system per physician/office guidelines.
• Cancels/reschedules appointments according to physician schedule changes; notifies clinic personnel.
• Sends out outpatient appointments/testing.
• Handles incoming calls from patients needing to schedule or reschedule appointments.
• Provides patients with accurate and legible appointment cards; follows up for missed appointments.
• Arranges for patients to have financial counseling as needed.
• Protects patient confidentiality and follows front-office policies.
• Covers for other front-office functions as requested.

Skills

Communication

Customer service

Oral communication

Education

High School diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Rocky Mountain Cancer Centers SE Division in Colorado seeks an experienced Patient Service Coordinator to schedule patient appointments, manage phone inquiries, and coordinate front-office activities across Aurora, Centennial, Englewood, and Littleton.

The role requires at least 3 years of office experience, strong communication skills, and proficiency with MS Office. Travel to multiple clinics is possible, with a competitive salary range and comprehensive benefits.