Compassionate Patient Scheduling & Services Coordinator

US Oncology Network-wide Career Opportunities; Pueblo (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Rocky Mountain Cancer Centers in Pueblo is seeking an experienced Patient Service Coordinator to join our front desk team. The role involves scheduling new and returning patients, managing referrals, and handling pre-certifications in a busy oncology clinic.

The position requires strong communication skills, prior office experience, and proficiency with computer systems, including Microsoft Office. This on-site role offers benefits and teamwork in a compassionate setting.

Qualifications

• High School diploma or equivalent required.
• At least 3 years of office experience; medical office preferred.
• Excellent written and verbal communication skills.
• Proficiency with computer systems is required; Microsoft Office products are a plus.

Responsibilities

• Schedules new patients and return appointments in the computer system per physician/office guidelines; cancels/reschedules as needed.
• Obtains and enters authorization and referral information in charts and system.
• Schedules outpatient appointments/testing and hospital admissions upon request.
• Obtains necessary pre-certifications; handles new patient referrals and assigns patient account numbers.
• Collects co-pays, deductibles and other out-of-pocket amounts at the time of visit; maintains scheduling books.
• Handles incoming calls from patients needing to schedule or reschedule appointments.
• Provides patients with accurate appointment cards; documents no-shows and follows up to reschedule.
• Arranges for patient financial counseling when needed.
• Maintains patient confidentiality and follows front office policies and procedures.

Skills

Communication skills

Office experience

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Pueblo is seeking an experienced Patient Service Coordinator to join our front desk team. The role involves scheduling new and returning patients, managing referrals, and handling pre-certifications in a busy oncology clinic.

The position requires strong communication skills, prior office experience, and proficiency with computer systems, including Microsoft Office. This on-site role offers benefits and teamwork in a compassionate setting.