Front Office Patient Services Coordinator – Scheduling & Support

US Oncology Inc.; Englewood (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Wellness program

Health savings account

Flexible spending accounts

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program

PTO

Holiday pay

Tuition reimbursement

Employee paid critical illness and/or/

Job summary

Rocky Mountain Cancer Centers is seeking an experienced Patient Service Coordinator for our SE Division. The role may travel to Aurora, Centennial, Englewood and Littleton to coordinate appointments and support patient flow.

Responsibilities include scheduling, rescheduling, patient communication, and arranging financial counseling while maintaining confidentiality and front-office efficiency. Prior medical office experience is preferred and proficiency with MS Office is required.

Qualifications

• High School diploma or equivalent required.
• At least 3 years of office experience, medical office preferred.
• Excellent written and verbal communication skills.
• Proficiency with computer systems is required; MS Office a plus.

Responsibilities

• Schedules returning and treatment appointments in the computer system according to guidelines.
• Cancels/reschedules appointments and notifies clinic staff as needed.
• Sends outpatient appointments/testing and handles incoming calls to schedule or reschedule.
• Provides patients with appointment cards and follows up on missed appointments.
• Arranges financial counseling for patients as needed.
• Maintains patient confidentiality and adheres to policies to support front office efficiency.
• Covers other front office functions as requested.

Skills

Communication skills

Office experience

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers is seeking an experienced Patient Service Coordinator for our SE Division. The role may travel to Aurora, Centennial, Englewood and Littleton to coordinate appointments and support patient flow.

Responsibilities include scheduling, rescheduling, patient communication, and arranging financial counseling while maintaining confidentiality and front-office efficiency. Prior medical office experience is preferred and proficiency with MS Office is required.