Patient Services Coordinator — Scheduling & EMR

Tennessee Oncology PLLC; Columbia (TN); On-site; USD 21,000 - 29,000; Full time

Job summary

The Surgical Clinic in Middle Tennessee is seeking a Patient Services Coordinator to provide total medical office support, including registration and scheduling. You will greet patients, verify demographics and insurance, collect co-pays, and manage appointments for multiple physicians to ensure smooth patient flow.

Responsibilities include EMR preparation, outbound documentation handling, HIPAA compliance, and coordination with insurance verification teams.

Qualifications

• High school diploma or GED is required.
• Minimum 2 years' experience in a professional office with customer service.
• Strong computer skills including MS Office and Windows file management; e-mail experience.

Responsibilities

• Register and schedule patients; verify demographics and insurance.
• Collect co-pays, deductibles, and balances; reconcile end-of-day reports.
• Greet patients, check in/out, and manage appointments for multiple physicians.
• Maintain EMR readiness and scan/import documents.
• Support patient portal engagement and HIPAA compliance.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Attention to detail

Education

High school diploma or GED

Tools

MS Office

EMR software

Job description

The Surgical Clinic in Middle Tennessee is seeking a Patient Services Coordinator to provide total medical office support, including registration and scheduling. You will greet patients, verify demographics and insurance, collect co-pays, and manage appointments for multiple physicians to ensure smooth patient flow.

Responsibilities include EMR preparation, outbound documentation handling, HIPAA compliance, and coordination with insurance verification teams.