Patient Services Coordinator - Primary Care Office

Ascension; Appleton (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off (PTO)

Tuition reimbursement

Job summary

Ascension is seeking a patient services coordinator to manage the full patient lifecycle, greet visitors, check-in/out, and schedule or confirm appointments. The role requires coordinating documentation, demographics verification, and insurance authorizations or precertifications while handling payments and reconciliations.

Located in Appleton, WI, this full-time, on-site position supports the Primary Care department with clerical and telephone duties to ensure smooth front-d desk operations and

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Responsibilities

• Manage the full patient lifecycle: greet visitors, check-in/out, and schedule/confirm appointments.
• Secure necessary documentation, verify demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances; reconcile reports and deposits for financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

Ascension is seeking a patient services coordinator to manage the full patient lifecycle, greet visitors, check-in/out, and schedule or confirm appointments. The role requires coordinating documentation, demographics verification, and insurance authorizations or precertifications while handling payments and reconciliations.

Located in Appleton, WI, this full-time, on-site position supports the Primary Care department with clerical and telephone duties to ensure smooth front-d desk operations and