Patient Services Coordinator — On-Site, Full-Time

Gritman Medical Center, Inc.; Moscow (ID); On-site; USD 21,000 - 28,000; Full time

Job summary

Gritman Medical Center, Inc. is seeking a Patient Services Representative (PSR) to provide essential administrative support in a fast-paced healthcare setting.

The PSR ensures smooth patient registration, appointment scheduling, and effective communication between providers, patients, pharmacies, and other medical offices with strict HIPAA compliance. Responsibilities include greeting patients, managing call queues, handling payments, entering insurance data, and maintaining a welcoming

Qualifications

• No specific education required.
• Experience with computers.
• Knowledge of basic office functions including message-taking, data entry, and cash handling.
• Previous experience in a medical office is preferred.

Responsibilities

• Greet and assist patients and visitors in person and over the phone.
• Monitor call queues and patient wait times.
• Maintain accurate patient accounts, process payments, and balance cash drawers.
• Enter and verify insurance and patient information with accuracy.
• Schedule patient appointments based on clinic protocols.
• Assist with medical record requests and chart preparation.
• Ensure the reception area is clean, organized, and welcoming.
• Uphold patient privacy and confidentiality.
• Respond to patient concerns professionally and efficiently.

Skills

Customer service

Communication skills

Multitasking

Data entry

Cash handling

Education

No specific education required

Job description

Gritman Medical Center, Inc. is seeking a Patient Services Representative (PSR) to provide essential administrative support in a fast-paced healthcare setting.

The PSR ensures smooth patient registration, appointment scheduling, and effective communication between providers, patients, pharmacies, and other medical offices with strict HIPAA compliance. Responsibilities include greeting patients, managing call queues, handling payments, entering insurance data, and maintaining a welcoming