Patient Services Coordinator — Front Desk

CRH Healthcare, LLC; Warner Robins (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

CRH Healthcare, LLC in Warner Robins, GA, is seeking a friendly Patient Service Representative (PSR) to join our urgent care team. You will greet patients, complete registrations, verify insurance, collect co-pays, and maintain accurate records in a fast-paced front-desk setting.

This full-time role requires strong customer service, organization, and communication skills. Three 12-hour shifts with rotating weekends provide opportunities for growth while supporting a welcoming patient experience.

Qualifications

• High school diploma or equivalent required.
• Customer service or medical front-office experience preferred.
• Strong communication and multitasking skills.
• Proficiency with basic computer tasks.
• Ability to work three 12-hour shifts with rotating weekends.

Responsibilities

• Greet patients and complete registration while delivering excellent customer service.
• Verify insurance eligibility, collect co-pays, and process payments.
• Maintain accurate patient records and ensure data accuracy.
• Answer incoming calls and respond to patient inquiries.
• Support front-office operations to ensure a smooth patient experience.

Skills

Customer service

Medical front-office

Communication

Organization

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Tools

EMR system

Billing software

Job description

CRH Healthcare, LLC in Warner Robins, GA, is seeking a friendly Patient Service Representative (PSR) to join our urgent care team. You will greet patients, complete registrations, verify insurance, collect co-pays, and maintain accurate records in a fast-paced front-desk setting.

This full-time role requires strong customer service, organization, and communication skills. Three 12-hour shifts with rotating weekends provide opportunities for growth while supporting a welcoming patient experience.