Patient Services Coordinator — No Holidays, Weekdays, On-site

BayCare Clinic; Green Bay (WI); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

401k with company match

Paid time off

Résumé du poste

BayCare Clinic Urological Surgeons in Green Bay, WI seeks a Patient Services Representative to greet patients, manage check-in, and guide them through forms. The role is Monday–Friday 8:00am–4:30pm, on-site, with a focus on compassionate service and accurate data entry.

You will handle phones, collect co-pays, maintain confidentiality, and enter information into EPIC. Prior medical office experience and knowledge of medical terminology and health insurance are preferred.

Qualifications

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or HealthCare Business Services is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.

Responsabilités

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Enters pertinent information into patient charts.
• Collects co-payments from patients.
• Respects and maintains confidentiality.
• Works in a safe, compliant, and ethical manner at all times.

Connaissances

Customer service

Phone handling

Communication

Confidentiality

Formation

High school diploma or equivalent

Outils

EPIC

Description du poste

BayCare Clinic Urological Surgeons in Green Bay, WI seeks a Patient Services Representative to greet patients, manage check-in, and guide them through forms. The role is Monday–Friday 8:00am–4:30pm, on-site, with a focus on compassionate service and accurate data entry.

You will handle phones, collect co-pays, maintain confidentiality, and enter information into EPIC. Prior medical office experience and knowledge of medical terminology and health insurance are preferred.