Cardiology Patient Services Specialist - Part-Time

BayCare Clinic; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

BayCare Clinic Cardiology in Green Bay, WI is seeking a Patient Services Representative to join our team. The role supports front-desk operations, greets patients, collects information, and schedules appointments, all while maintaining patient confidentiality and high service standards.

You will work a three-day-per-week schedule, typical hours 8:00 a.m.–4:30 p.m., with adjustments for holidays. EPIC experience and medical terminology knowledge are valued, along with a friendly, team-focused

Qualifications

• Must have a high school diploma or equivalent.
• Post-high school coursework in Medical Terminology or Office Assistant.
• Working knowledge of medical terms and health insurance.
• Strong desktop computer skills.
• Experience with EPIC preferred.
• Prior experience in a medical setting preferred.

Responsibilities

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collects co‑payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

Skills

High school diploma

Medical terminology knowledge

EPIC experience

Office administration

Education

High school diploma or equivalent

Post-high school coursework in Medical Terminology / Office Assistant

Tools

EPIC

MS Office

Job description

BayCare Clinic Cardiology in Green Bay, WI is seeking a Patient Services Representative to join our team. The role supports front-desk operations, greets patients, collects information, and schedules appointments, all while maintaining patient confidentiality and high service standards.

You will work a three-day-per-week schedule, typical hours 8:00 a.m.–4:30 p.m., with adjustments for holidays. EPIC experience and medical terminology knowledge are valued, along with a friendly, team-focused