Patient Services Coordinator — Medical Office Scheduler

Fresenius Medical Care AG; Philadelphia (Philadelphia County); On-site; USD 25,000 - 36,000; Full time

Job summary

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, pre-procedure communications, EMR data entry, and patient demographic information for payers and Revenue Cycle. You will greet patients and coordinate the flow of information across the center.

You will handle admissions, maintain confidential medical and financial records, assist with billing registration, verify insurance, and support transportation when needed.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1-2 years' related experience in medical setting with insurance billing.
• Proficient with computers and Microsoft Office.
• Excellent verbal and written communication.
• Ability to multitask and adapt to new software applications.

Responsibilities

• Schedule and input all appointments and manage pre-procedure activities.
• Greet patients and collect identification and insurance information to start admissions.
• Maintain and file patient medical and financial records securely.
• Process front-end billing in registration system.
• Verify insurance and obtain prior authorizations as needed.
• Coordinate patient transportation per company policy.
• Ensure appropriate signatures on chart and admissions data.
• Scan and file documents within 24 hours of visit.
• Communicate changes about procedure and insurance to internal teams and patient records.
• Coordinate collection, processing, storage and distribution of medical records.
• Oversee office materials, inventory, shipments and deliveries.

Skills

Verbal communication

Written communication

Multitasking

Computer skills

Software adaptability

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, pre-procedure communications, EMR data entry, and patient demographic information for payers and Revenue Cycle. You will greet patients and coordinate the flow of information across the center.

You will handle admissions, maintain confidential medical and financial records, assist with billing registration, verify insurance, and support transportation when needed.