Patient Services Coordinator - Clinic

CH01 CHE Fresenius Medical Care (Schweiz) AG; Wooster (OH); On-site; USD 29,000 - 38,000; Full time

Job summary

Fresenius Medical Care is seeking a detail-oriented Secretary/Receptionist to join our outpatient or hospital facilities. You will be the face of the center, handling front desk duties and providing essential administrative support to ensure smooth clinic operations and high-quality patient care.

You will greet patients, manage calls, coordinate scheduling and registrations, and assist with records, billing-related tasks, and daily office functions.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1–2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint is preferred.
• Good verbal communication skills.
• Pleasant telephone manner.

Responsibilities

• Answering telephone calls and routing to the appropriate person.
• Professionally greet patients and guests.
• Maintain a professional environment at all times.
• Monitor reception and waiting areas.
• Distribute incoming mail.
• Obtain signatures to ensure efficient processing of admissions data.
• Ensure patient confidentiality is maintained at all times.
• Assist with scheduling and registration.
• Coordinate travel arrangements and patient paperwork.
• Print patient schedules and pull charts daily.
• Arrange for package pickup and delivery.
• Assist with month-end reporting and center meetings.

Skills

Office procedures

Microsoft Office

Adaptability

Professional demeanor

Verbal and written communication

Resourcefulness

Organization

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care is seeking a detail-oriented Secretary/Receptionist to join our outpatient or hospital facilities. You will be the face of the center, handling front desk duties and providing essential administrative support to ensure smooth clinic operations and high-quality patient care.

You will greet patients, manage calls, coordinate scheduling and registrations, and assist with records, billing-related tasks, and daily office functions.