Patient Services Coordinator | Medical Office Receptionist

nshs; Arlington Heights (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Career Pathways to PromoteProfessional

Various Medical, Dental, and Vision

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health in Arlington Heights, IL is hiring a Medical Office Receptionist for multiple specialties. The role is full-time (40 hours/week) with hours Monday through Friday 8:30 AM to 5:00 PM.

The position involves front-desk duties, patient check-in, scheduling, and patient support at various service locations within the network. Responsibilities include greeting patients, handling calls, registering new patients, scheduling and rescheduling appointments, collecting payments, and

Qualifications

• High school diploma or equivalent.
• One year of customer service experience or interaction with the public.
• Knowledge of medical terminology preferred.
• Proficient computer skills.

Responsibilities

• Provide reception, scheduling and patient assistance duties at designated points of service.
• Greet patients and visitors, refer to appropriate department and verify demographics/eligibility.
• Answer calls, take messages and forward per protocol.
• Register new patients and schedule appointments; reschedule as needed.
• Collect co-pays and balances; arrange follow-up appointments.
• Respond to patient questions per organization policies and procedures.
• May communicate with other departments and teams to resolve requests.
• Perform clerical duties and operate standard office equipment.
• May assist with medical records and clinical personnel as needed.
• Maintain neat, professional work and waiting areas.

Skills

Computer skills

Education

High school diploma or equivalent

Job description

Endeavor Health in Arlington Heights, IL is hiring a Medical Office Receptionist for multiple specialties. The role is full-time (40 hours/week) with hours Monday through Friday 8:30 AM to 5:00 PM.

The position involves front-desk duties, patient check-in, scheduling, and patient support at various service locations within the network. Responsibilities include greeting patients, handling calls, registering new patients, scheduling and rescheduling appointments, collecting payments, and