Patient Services Coordinator (Medical Office)

Trinity Health; Town of Manlius (NY); In loco; USD 26.000 - 37.000; Part-time

Descrizione del lavoro

The receptionist position at Trinity Health supports office operations and works with other staff to provide efficient, cost effective, quality patient care.

Responsibilities include scheduling, pre-registration, patient check-in/out, phone support, and handling documents. Requires a high school diploma and 1–2 years of experience; strong communication and customer service skills are essential.

Competenze

• High school graduate or equivalent; business school or formal secretarial training a plus.
• One to two years' experience preferred.
• Strong written and oral communication and customer service skills.

Mansioni

• Promote a healthy work environment
• Schedule appointments on provider schedules
• Review schedules based on provider preference lists and update appropriately
• Collaborate and communicate regularly with management regarding goals, needs/concerns
• Pre-registration
• Reviewing revenue reports to ensure charges are billed appropriately
• Collect co pay/balances due for each patient
• Checking in patients for appointments
• Checking out patients for appointments
• Phone support – Incoming and outgoing phone calls
• Scanning and faxing documentation
• Confirmation phone calls

Conoscenze

Customer service

Communication skills

Confidentiality

Attention to detail

Phone support

Office equipment familiarity

Formazione

High school diploma

Secretarial training

Strumenti

PC terminals

Telephone

Copier

Fax machine

Email system

Typewriter

Descrizione del lavoro

The receptionist position at Trinity Health supports office operations and works with other staff to provide efficient, cost effective, quality patient care.

Responsibilities include scheduling, pre-registration, patient check-in/out, phone support, and handling documents. Requires a high school diploma and 1–2 years of experience; strong communication and customer service skills are essential.