Patient Services Coordinator (Medical Office)

Riverside Health; Williamsburg (VA); On-site; USD 18,000 - 30,000; Full time

Job summary

Riverside Health in Williamsburg, VA is seeking an office assistant to support the office manager with patient registration, insurance eligibility, and reception duties. The role includes entering demographics, greeting patients, answering phones, and scheduling appointments.

The position emphasizes accuracy in registration, compliance, and billing-related reporting while contributing to a positive patient experience in a busy clinical setting.

Qualifications

• High school diploma or equivalent preferred.
• Medical office experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Verify insurance eligibility and collect insurance information.
• Register patients and update demographics in the registration system.
• Greet patients, answer phones, schedule appointments, and prepare charts and referrals.

Skills

Insurance verification

Patient registration

Reception duties

Communication skills

Team collaboration

Education

High school or equivalent

Tools

Patient registration software

Job description

Riverside Health in Williamsburg, VA is seeking an office assistant to support the office manager with patient registration, insurance eligibility, and reception duties. The role includes entering demographics, greeting patients, answering phones, and scheduling appointments.

The position emphasizes accuracy in registration, compliance, and billing-related reporting while contributing to a positive patient experience in a busy clinical setting.