Medical Front Desk & Scheduling Concierge

rivhs; Williamsburg (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Williamsburg, Virginia is seeking a front desk professional to manage patient registration, check-in/check-out, and insurance verification. The role includes greeting patients, scheduling appointments, and assisting with referrals as needed.

Responsibilities include maintaining demographic data, collecting payments, and ensuring smooth front-desk operations across multiple lines. Prior medical office experience is preferred to support team collaboration and patient

Qualifications

• High School Diploma or GED required.
• 1 year Medical Office experience preferred.

Responsibilities

• Ensures all patients' registration and demographics information is correct and updated as needed.
• Completes check-in and check-out in a timely manner.
• Collects payments from patients regarding appointments, forms, or past due balances.
• Monitors daily schedule including scheduling/rescheduling appointments.
• Completes clerical chart prep and prepares/prints visit-related documents.

Education

High School Diploma or GED

Job description

Riverside Health System in Williamsburg, Virginia is seeking a front desk professional to manage patient registration, check-in/check-out, and insurance verification. The role includes greeting patients, scheduling appointments, and assisting with referrals as needed.

Responsibilities include maintaining demographic data, collecting payments, and ensuring smooth front-desk operations across multiple lines. Prior medical office experience is preferred to support team collaboration and patient