Patient Services Coordinator - Medical Office

Riverside Health System; Williamsburg (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System is hiring for a front desk/medical office associate in Williamsburg, VA. Responsibilities include checking in/out patients, verifying insurance, and updating patient demographics in the registration software.

You will greet patients, answer multi-line phones, and help schedule or reschedule appointments as needed. The role also involves creating referrals, printing visit-related documents, handling payments, and ensuring referrals have required authorizations.

Qualifications

• High School Diploma or GED is required.
• 1 year Medical Office experience is preferred.

Responsibilities

• Check in/out patients and verify insurance eligibility.
• Maintain patient demographics and registration in software.
• Greet patients, answer multi-line phones, schedule/reschedule appointments.
• Process payments and manage referrals and insurance authorizations.
• Assist with referrals and maintain clean reception area and participate in staff meetings.

Education

High School Diploma or GED

Job description

Riverside Health System is hiring for a front desk/medical office associate in Williamsburg, VA. Responsibilities include checking in/out patients, verifying insurance, and updating patient demographics in the registration software.

You will greet patients, answer multi-line phones, and help schedule or reschedule appointments as needed. The role also involves creating referrals, printing visit-related documents, handling payments, and ensuring referrals have required authorizations.