Medical Office Assistant: Patient Check-In & Scheduling

Riverside Health System; Williamsburg (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

Riverside Health System in Williamsburg is seeking a friendly Medical Office Assistant to support patient registration, verify insurance, and schedule appointments. You will greet patients, collect payments, and ensure accurate demographics in the registration software.

The role emphasizes accuracy, good communication, and teamwork. A High School Diploma or GED is required, with about 1 year of medical office experience preferred.

Qualifications

• HS Diploma or GED required.
• 1 year medical office experience preferred.

Responsibilities

• Ensures patient registration and demographics are correct and updated.
• Checks in/checks out patients and collects payments for appointments or past due balances.
• Verifies insurance eligibility and manages referrals and authorizations as needed.
• Maintains referrals and insurance information and supports scheduling and chart preparation.

Skills

Customer service

Communication

Phone etiquette

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

Patient registration software

Referral management software

Insurance verification tools

Job description

Riverside Health System in Williamsburg is seeking a friendly Medical Office Assistant to support patient registration, verify insurance, and schedule appointments. You will greet patients, collect payments, and ensure accurate demographics in the registration software.

The role emphasizes accuracy, good communication, and teamwork. A High School Diploma or GED is required, with about 1 year of medical office experience preferred.