Medical Office Front Desk & Scheduling Associate

Riverside Health; Virginia (MN); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Hayes, VA is seeking a friendly patient registration specialist to handle check-ins/outs, verify insurance, and keep demographics accurate. You will greet patients, answer calls, schedule appointments, and process referrals while maintaining chart prep and documentation.

The role emphasizes accuracy, customer service, and teamwork across practices in the region. A high school diploma is required; one year of medical office experience is preferred.

Qualifications

• High School Diploma or GED required or equivalent.
• 1 year medical office experience preferred.
• Experience with patient registration, scheduling, and insurance verification is desirable.

Responsibilities

• Checks in and checks out patients; collects payments as needed.
• Verifies insurance eligibility and updates patient demographics in the system.
• Greets patients, answers multi-line phone, schedules/reschedules appointments, and prints visit documents.
• Maintains referrals and prepares chart materials; supports regional float as needed.

Skills

Customer service

Communication

Phone etiquette

Data entry

Scheduling

Education

High School Diploma or GED

Tools

Patient registration software

Insurance verification systems

Job description

Riverside Health System in Hayes, VA is seeking a friendly patient registration specialist to handle check-ins/outs, verify insurance, and keep demographics accurate. You will greet patients, answer calls, schedule appointments, and process referrals while maintaining chart prep and documentation.

The role emphasizes accuracy, customer service, and teamwork across practices in the region. A high school diploma is required; one year of medical office experience is preferred.