Patient Registration & Scheduling Specialist

Riverside Health System; Williamsburg (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Williamsburg, Virginia is seeking a friendly Medical Office Clerk to support patient registration, insurance verification, and scheduling across our clinics. You will work at the front desk, verify demographics, and ensure accurate records.

You will greet patients, check them in and out, collect payments for visits, and coordinate referrals, while maintaining courteous service and clear communication with callers and providers.

Qualifications

• High School Diploma or GED is required.
• 1 year of medical office experience preferred.

Responsibilities

• Check-in and check-out patients; update demographics in registration software.
• Collect payments for appointments and forms; manage daily schedule.
• Assist with referrals and insurance authorizations as needed.
• Maintain reception area; participate in team huddles and meetings.

Skills

Customer service

Telephone etiquette

Teamwork

Education

High School Diploma or GED

Tools

Patient registration software

Insurance verification systems

Job description

Riverside Health System in Williamsburg, Virginia is seeking a friendly Medical Office Clerk to support patient registration, insurance verification, and scheduling across our clinics. You will work at the front desk, verify demographics, and ensure accurate records.

You will greet patients, check them in and out, collect payments for visits, and coordinate referrals, while maintaining courteous service and clear communication with callers and providers.