Patient Services Coordinator - Medical Office

Anna Jaques Hospital; United States; Sur place; USD 28 000 - 37 000; Plein temps

Résumé du poste

Anna Jaques Hospital is seeking a health care front desk clerk to greet patients and manage the first impression of the office. You will handle phone calls, registrations, scheduling, co-pays, and appointment confirmations to support smooth patient flow and timely care.

The role requires strong customer service, proficient PC skills, and clear communication. Experience in busy settings and a compassionate approach are highly valued.

Qualifications

• Education: High School Degree or GED.
• Experience: A minimum of 1 year of experience in a high-volume customer service-related position.
• Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.

Responsabilités

• Phone interactions.
• Registration and scheduling tasks.
• Co-pay collection and billing responsibilities.
• Appointment confirmation calls.
• Maintain patient experience and accurate care routing.

Connaissances

Customer service

PC skills

Verbal communication

Multitasking

Formation

High School Diploma or GED

Description du poste

Anna Jaques Hospital is seeking a health care front desk clerk to greet patients and manage the first impression of the office. You will handle phone calls, registrations, scheduling, co-pays, and appointment confirmations to support smooth patient flow and timely care.

The role requires strong customer service, proficient PC skills, and clear communication. Experience in busy settings and a compassionate approach are highly valued.