Bilingual Front Desk Medical Assistant

Anna Jaques Hospital; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Anna Jaques Hospital seeks a bilingual administrative associate to manage front desk duties, patient check-in and scheduling, and to support accurate data collection. The role emphasizes privacy, courtesy, and high-quality customer service in a fast-paced ambulatory setting.

Responsibilities include coordinating registrations, referrals, and co-pays, while maintaining a welcoming reception area and assisting with translation for Spanish-speaking patients as needed.

Qualifications

• High School diploma or GED required.
• Certificate 1 preferred: Medical Admin Assistant Cert.
• 1-3 years related work experience required.
• Fluent in English and Spanish, ensuring accurate interpretation and medical terminology.
• Experience with computer systems and Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Greets patients and visitors, ensuring courtesy, privacy and respectful handling.
• Performs check-in, registration, scheduling and demographic verification.
• Maintains patient flow and serves as liaison to ensure efficient service delivery.
• Maintains reception area, signage and a calm environment for patients.
• Provides translation services in Spanish when needed.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Microsoft Office

Education

High School diploma or GED

Medical Admin Assistant certificate

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Anna Jaques Hospital seeks a bilingual administrative associate to manage front desk duties, patient check-in and scheduling, and to support accurate data collection. The role emphasizes privacy, courtesy, and high-quality customer service in a fast-paced ambulatory setting.

Responsibilities include coordinating registrations, referrals, and co-pays, while maintaining a welcoming reception area and assisting with translation for Spanish-speaking patients as needed.