Patient Services Coordinator - Medical Front Desk & EMR

OrthoArizona; Glendale (WV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k

Paid time off

Holidays

Wellness reimbursements

Profit-sharing bonus

Job summary

OrthoArizona is seeking a Medical Receptionist to join our team in Glendale, AZ. The role supports patient intake, scheduling, and front-desk operations, ensuring a smooth patient experience.

Starting from $17 per hour, full-time position with comprehensive benefits and opportunities for advancement within our musculoskeletal care group. The role emphasizes teamwork, accuracy, and courteous service in a fast-paced setting.

Qualifications

• Excellent customer / patient service.
• Knowledge of medical terminology.
• Working knowledge of computer programs.
• Excellent written and verbal communication skills.
• Understand/Perform training on practice management software.
• Continue to expand knowledge of practice management software as updates occur.
• Follow all Standard Operating Procedures.
• Minimum Qualifications: High School diploma or GED.

Responsibilities

• Answer phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients
• Assist in indexing patient documents to the correct patient chart
• Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
• Assist with other duties as needed during down time
• All other duties as assigned.

Skills

Customer service

Medical terminology

Computer literacy

Verbal communication

Training on software

Software updates knowledge

Education

High School diploma or GED

Tools

EMR ModMed

Practice management software

Job description

OrthoArizona is seeking a Medical Receptionist to join our team in Glendale, AZ. The role supports patient intake, scheduling, and front-desk operations, ensuring a smooth patient experience.

Starting from $17 per hour, full-time position with comprehensive benefits and opportunities for advancement within our musculoskeletal care group. The role emphasizes teamwork, accuracy, and courteous service in a fast-paced setting.