Patient Services Representative

OrthoArizona; Peoria (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k

Paid time off and holidays

Wellness reimbursements

Profit-sharing bonus

Job summary

OrthoArizona in Peoria, AZ is hiring a Medical Receptionist at all levels to join our elite team of healthcare providers. The role supports patient experiences, answers calls, screens inquiries, and handles front-desk duties in a caring, patient-centered environment.

We offer a robust benefits package, starting pay from $17 per hour, full-time hours, career development, and a collaborative culture within a growing orthopedic practice serving the Greater Phoenix area.

Qualifications

• Knowledge of medical terminology.
• Working knowledge of computer programs.
• Excellent written and verbal communication skills.
• Understand/perform training on practice management software.
• Continue to expand knowledge of practice management software as updates occur.
• Follow all Standard Operating Procedures.
• High School diploma or GED.

Responsibilities

• Answer phones in a prompt, courteous and helpful manner, screen calls, and route as needed; create phone notes in the EMR.
• Index patient documents to correct patient chart.
• Route electronic faxes to correct location and upload to patient chart.
• Assist with other duties as needed during downtime.
• All other duties as assigned.

Skills

Medical terminology

Computer literacy

Written and spoken communication

Practice management software training

Standard Operating Procedures

Education

High School diploma or GED

Tools

ModMed EMR

Practice management software

Job description

General Employee Benefits

We are committed to providing the best benefits options to our employees so we can support their health, wellness, and happiness.

Location: Peoria, AZ

Job Id:4164

# of Openings:1

Medical Receptionist

OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint.

What to Expect as a Medical Receptionist with OrthoArizona:

Pay: Starting from $17 per hour

Location:Peoria, AZ

Full-Time

As you join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community, you can expect to be supported with:

• A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more.
• State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
• Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
• A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care.
• A profit-sharing bonus structure that includes outcomes and satisfaction.
• As a Medical Receptionist with OrthoArizona, you’ll get to:
• Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients
• Assist in indexing patient documents to the correct patient chart
• Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
• Assist with other duties as needed during down time
• All other duties as assigned.

Qualifications Include:

• Knowledge of medical terminology
• Working knowledge of computer programs
• Excellent written and verbal communication skills
• Understand/Perform training on practice management software
• Continue to expand knowledge of practice management software as updates occur
• Follow all Standard Operating Procedures
• Minimum Qualifications
• High School diploma or GED

Preferred Experience:

• At least one year of medical office experience
• 1+ year using an EMR with ModMed experience preferred
• Strong technical aptitude and attention to detail
• Basic knowledge of insurance plans and the specialty referral process

About OrthoArizona:

Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.