Patient Services Concierge – Orthopedic Care

OrthoArizona; Glendale (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

Disability insurance

Pet insurance

Paid time off

Holidays

401(k)

Wellness reimbursements

Job summary

OrthoArizona in Glendale, AZ is hiring a Medical Receptionist to join our team of musculoskeletal care specialists. You’ll manage phone calls, scheduling, patient check-in, and front-desk workflows to enhance patient experiences at every touchpoint.

The ideal candidate has healthcare terminology knowledge, strong communication, and proficiency with practice management software and EMR systems (ModMed preferred).

Qualifications

• Knowledge of medical terminology and office procedures.
• Proficiency with computer programs and EMR systems, preferably ModMed.
• Strong written and verbal communication skills; teamwork orientation.

Responsibilities

• Answer phones, screen calls, and route inquiries to the appropriate staff.
• Check-in patients, verify information, and schedule appointments.
• Index and route patient documents; assist with general front desk duties as needed.
• Support daily office operations and maintain a courteous patient experience.

Skills

Medical terminology

Computer literacy

Communication skills

Education

High School diploma or GED

Tools

EMR ModMed

Practice management software

Job description

OrthoArizona in Glendale, AZ is hiring a Medical Receptionist to join our team of musculoskeletal care specialists. You’ll manage phone calls, scheduling, patient check-in, and front-desk workflows to enhance patient experiences at every touchpoint.

The ideal candidate has healthcare terminology knowledge, strong communication, and proficiency with practice management software and EMR systems (ModMed preferred).