Patient Services Coordinator – Medical Front Desk

Bluestem Health; Lincoln (NE); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

Bluestem Health in Lincoln, Nebraska is seeking a Medical Receptionist to be the first point of contact for patients. You will greet visitors, collect payments, verify billing information, and schedule appointments while maintaining confidentiality.

The role emphasizes strong communication, attention to detail, high energy, and a patient-first attitude. Experience in a medical office and proficiency with Excel and Word are valued across the team.

Formación

• Must have a High School diploma or GED.
• One year of medical office experience preferred.
• Strong communication and organizational skills; proficient in MS Excel/Word.

Responsabilidades

• Greet patients and visitors in person or by phone.
• Answer calls promptly and courteously.
• Maintain patient confidentiality and PHI security.
• Schedule appointments and manage patient flow.
• Collect payments and verify billing information.
• Maintain reception and waiting areas.
• Update patient accounts with correct information.
• Gather and record third party payment data.
• Explain Sliding Fee Scale annually to patients.
• Support clinic operations and collaborate with health team.

Conocimientos

Customer service

Communication

Organizational skills

Confidentiality

Microsoft Excel

Microsoft Word

Bilingual

Educación

High School diploma or GED

Descripción del empleo

Bluestem Health in Lincoln, Nebraska is seeking a Medical Receptionist to be the first point of contact for patients. You will greet visitors, collect payments, verify billing information, and schedule appointments while maintaining confidentiality.

The role emphasizes strong communication, attention to detail, high energy, and a patient-first attitude. Experience in a medical office and proficiency with Excel and Word are valued across the team.