Medical Front Desk & Patient Services Specialist

Causecollectivelincoln; Lincoln (NE); On-site; USD 21,000 - 26,000; Full time

Job summary

Causecollectivelincoln is seeking a Medical Receptionist to be the front line for the medical team. You will greet patients, schedule appointments, collect payments, verify billing information, and handle all clerical duties to prepare patient visits.

The role requires strong customer service, excellent communication, and the ability to maintain patient confidentiality in a fast-paced clinic environment. On-site position with a focus on efficient patient flow and teamwork.

Qualifications

• High School diploma or GED required.
• One year of medical office experience preferred.
• Strong customer service and communication skills required.
• Proficiency with Microsoft Excel and Word.
• Bilingual preferred.

Responsibilities

• Welcomes patients and visitors by greeting in person or on the telephone.
• Answers calls promptly, within three rings, in a courteous and professional manner.
• Maintains confidentiality of personal and financial information.
• Protects PHI by securing information and logging off computers.
• Schedules appointments to optimize patient flow and provider time.
• Maintains patient accounts and collects payments including co-pays and sliding fee payments.
• Gathers and updates patient registration and utilization data for reports.
• Directs questions to appropriate staff and supports team communication.
• Maintains reception and waiting areas for a professional environment.
• collaborates with health professionals to ensure timely patient care.
• Performs other duties to support clinic operations.

Skills

Customer service

Communication

Organizational skills

Bilingual

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Causecollectivelincoln is seeking a Medical Receptionist to be the front line for the medical team. You will greet patients, schedule appointments, collect payments, verify billing information, and handle all clerical duties to prepare patient visits.

The role requires strong customer service, excellent communication, and the ability to maintain patient confidentiality in a fast-paced clinic environment. On-site position with a focus on efficient patient flow and teamwork.