Medical Front Desk Specialist

Nebraska Orthopaedic Center; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Nebraska Orthopaedic Center in Lincoln, NE seeks a Front Desk receptionist to greet patients, register information, and coordinate front-desk operations with the medical team. The role requires strong communication, attention to detail, and a team-oriented mindset to support physicians, staff, and patients in a fast-paced clinic environment.

Monday–Friday 8:30am–5:00pm; full-time position. You will verify demographics and insurance, maintain confidentiality, and help ensure smooth patient

Qualifications

• High School Diploma or GED; medical office experience preferred.
• Strong verbal and written communication skills.
• Ability to verify demographics and insurance info accurately.
• Knowledge of clinic operating policies preferred.

Responsibilities

• Greet and register patients in a prompt, pleasant, and helpful manner.
• Verify patient demographics and insurance information and update in the medical record as needed.
• Maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly.
• Answer telephone, screen calls, take messages, and provide information.
• Oversee waiting area, coordinate patient movement, report problems and irregularities.
• Maintain patient confidentiality and follow HIPAA Guidelines.
• Attend meetings as required.

Skills

Excellent customer service

Verbal communication

Written communication

Attention to detail

Team player

Multi-tasking

Self-motivated

Education

High School Diploma or GED

Job description

Nebraska Orthopaedic Center in Lincoln, NE seeks a Front Desk receptionist to greet patients, register information, and coordinate front-desk operations with the medical team. The role requires strong communication, attention to detail, and a team-oriented mindset to support physicians, staff, and patients in a fast-paced clinic environment.

Monday–Friday 8:30am–5:00pm; full-time position. You will verify demographics and insurance, maintain confidentiality, and help ensure smooth patient