Patient Services Coordinator - Clinic Front Desk

Methodist Health System - NE and IA; Council Bluffs (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Nebraska Methodist Health System is seeking a patient registrar at the Jennie Ed Medical Plaza in Council Bluffs. The role supports scheduling, patient intake, insurance verification, and EMR documentation to ensure smooth clinic operations.

Hours are Monday–Friday, 8:30am–5:00pm. Ideal candidates have strong communication skills, customer service experience, and the ability to manage multiple tasks in a fast-paced healthcare setting.

Qualifications

• 6 months of customer service experience preferred.
• Ability to follow written and verbal instructions.
• Ability to work in a diverse healthcare environment with diverse customer expectations.
• Ability to read, write, and comprehend various written reports and documents.

Responsibilities

• Registers patients for appointments by collecting and verifying demographics and insurance information.
• Greets, directs, and assists patients with questions to facilitate patient care.
• Answers phone to schedule appointments and route messages to the appropriate personnel.
• Prepares records for office visits by reviewing EMR/chart contents to accelerate patient care.
• Handles insurance inquiries by answering questions and assisting with referrals.
• Distributes written communications and documents accurately.
• Provides care tailored to the age of the patient according to population-specific criteria.

Skills

Verbal communication

Customer service

Teamwork

Multitasking

Professionalism

Education

High School Diploma or GED

Job description

Nebraska Methodist Health System is seeking a patient registrar at the Jennie Ed Medical Plaza in Council Bluffs. The role supports scheduling, patient intake, insurance verification, and EMR documentation to ensure smooth clinic operations.

Hours are Monday–Friday, 8:30am–5:00pm. Ideal candidates have strong communication skills, customer service experience, and the ability to manage multiple tasks in a fast-paced healthcare setting.