Patient Services Coordinator – Internal Medicine

Northwestern Memorial Healthcare; Saint Charles (MO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

Northwestern Medicine seeks a Patient Services Representative for Internal Medicine to greet patients, register them, verify insurance, and collect co-pays in a busy office.

The role emphasizes accurate data entry, scheduling, and clear communication with patients and providers, with a full-time days shift and a strong benefits package including tuition reimbursement and loan forgiveness.

Qualifications

• High school diploma or GED required.
• 0–2 years customer service experience.
• 1–3 years in a physician office preferred.
• Working knowledge of medical terminology.

Responsibilities

• Greet patients and register them, verify insurance, collect co-pays.
• Answer phones and schedule appointments.
• Coordinate outside testing and liaison between patient and practice.
• Ensure patient confidentiality and accurate daily tasks.
• Complete daily reconciliation and manage chart filing.
• Assist with medical record requests per protocol.

Skills

Customer service

Medical terminology

Education

High School Diploma or GED

Job description

Northwestern Medicine seeks a Patient Services Representative for Internal Medicine to greet patients, register them, verify insurance, and collect co-pays in a busy office.

The role emphasizes accurate data entry, scheduling, and clear communication with patients and providers, with a full-time days shift and a strong benefits package including tuition reimbursement and loan forgiveness.