Patient Services Coordinator III

Novant Health; Wilmington (NC); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Novant Health in Wilmington, NC is seeking a part-time Medical Office Clerk to support Primary Care operations. The role requires accurate data entry, patient scheduling, and handling demographics, insurance and charges.

Candidates should have a HS diploma, at least one year of clerical experience in a medical setting, and familiarity with EPIC. You will cross-train across administrative tasks and work in a team-focused environment. Location: 7420 Market St, Wilmington, NC 28411.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in a medical office setting required.
• Experience in lieu of medical office experience may be considered.

Responsibilities

• Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections.
• Scheduling patient appointments in a timely and accurate manner.
• Cross-training required in multiple administrative support functions.

Education

High School Diploma or GED

Tools

EPIC systems

Job description

What We Offer

Work Schedule: PT 3 days a week = 24 hours/week. M-F 8a-5p operation. , no weekends or holidays.
Location: 7 420 Market St. Wilmington,North Carolina28411

Department: Primary Care

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

184100