Patient Services Coordinator III

Novant Health; Greer (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a Patient Services Coordinator II to provide administrative support in a primary area of responsibility. Responsibilities include answering and transferring calls, scheduling appointments, and accurately scanning documents into the electronic medical record, with potential cross-training in other practice areas.

The role requires a high school diploma or GED and at least one year of clerical experience in a medical office, plus strong communication, organization, and

Qualifications

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
• Must have excellent verbal communication, organization, problem solving and ability to work with changing priorities.

Responsibilities

• Provide administrative support in a primary area of responsibility.
• Answer and transfer incoming phone calls, make appointments.
• Scan documents into electronic medical record and support related medical record functions for daily visits and dictation transfer.

Skills

Verbal communication

Organization

Problem solving

Confidentiality

Teamwork

Initiative

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Billing knowledge

Job description

What We Offer

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

What You'll Do

Novant Health is seeking a Patient Services Coordinator II to be responsible for providing administrative support in a primary area of responsibility. Responsibilities may include answering and transferring incoming phone calls, making appointments, and/or timely and accurate scanning of documents into electronic medical record and providing other related medical record functions for daily visits and dictation transfer. May be trained in other areas of the practice if needed

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
• Other related experience may be considered in lieu of medical office experience.
• Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional skills preferred: Proficient in use of all computer software utilized in practice.

Job Opening ID

187368